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Frequently asked questions

Why we recommend ‘Prepaid orders’ to our customers?
"Prepaid orders" are processed on first priority and we choose premium express aircargo for delivering your order at the earliest. We will dispatch the prepaid orders on same day ( for orders before 4 PM) and deliver the order in 2 days. In addition to that the express cargo is safer, faster, smooth handling and zero damage to the box, because we want to make sure your brookies are delivered fresh . Our brookies are very premium and sensitive product, we send your box packed with ice gel, to keep them fresh, because we want you taste our brookies fresh For all 'prepaid orders' with order value 1000 INR or above, we provide FREE shipping ; For 'prepaid orders' less than 1000 INR, shipping charge is 99 Rupees.
Why are Brookieno Brookies considered expensive?
Brookieno Brookies belong to the luxury chocolate brookies category, meticulously crafted with imported dark couverture chocolate sourced from renowned regions like Belgium & France. Our commitment to using premium ingredients extends to nuts, berries, dry fruits, and spices imported from diverse countries such as Australia, Brazil, USA, Chile, Turkey, Tanzania, Jordan, Sri Lanka, and Afghanistan. Unlike traditional recipes, we prioritize premium couverture chocolate over wheat flour, ensuring a decadent and indulgent experience. Moreover, our products are meticulously crafted without refined sugar, preservatives, artificial colors or flavors, or transfat. We invite you to savor our brookies to truly appreciate their unparalleled quality.
Do you have brookies suitable for vegetarians ? do you have gluten free & eggless brookies ?
Yes, we cater to diverse dietary preferences with our two distinct types of brookies: Classic and Eggless. Our Eggless brookies are meticulously crafted to be egg-free and gluten-free, perfectly suited for vegetarian indulgence. Meanwhile, our Classic brookies contain eggs, providing a traditional yet equally delicious option. Whichever variant you choose, rest assured that both offer uncompromising taste and quality.
How should Brookies be stored?
Since we have not added any preservatives in our product, we recommend storing Brookieno Brookies in the freezer. If properly stored, they retain their freshness for up to one year. At room temperature, the brookies can remain fresh for 7 days. Once you opened the box, it is not advisable to keep the box open in room temperature for long time.
What are the different serving suggestions for Brookies?
Elevate your brookie experience with our versatile serving suggestions:
1. Pair with a steaming cup of coffee or tea.
2. Enjoy alongside a comforting glass of warm milk.
3. Indulge in decadence by pairing with your favorite ice cream.
4. Dip into a luscious hot chocolate drink for an indulgent treat.
5. Blend into a velvety chocolate shake for a delightful beverage.
6. Simply savor as is after microwaving for an instant dose of decadence.
Why we DO NOT recommend COD orders?
For COD order, there will be delay (Usually 4-6 days) in delivering the order because of the complex process. There are chance for product damage due to rough handling. This may impact the quality of the product and delivery time. This is why we always recommend 'Prepaid orders' for our customers. For all COD orders, the delivery charge is 200 INR.
What flavors of brookies do you offer?
Our brookie collection boasts a diverse array of flavors, each meticulously crafted to tantalize your taste buds. Indulge in our nut variants like Hazelnut, Walnut, Macadamia, and Almond, or explore fruity delights such as Fig & Honey and Orange. For a unique twist, savor our spice-infused selections like Spearmint, Cinnamon, Cardamom, and Ginger. Each flavor promises a distinctive and delightful taste experience that will leave you craving more.
What certifications and licenses do you possess?
Our commitment to excellence is underscored by various certifications and licenses, including a Patent certificate from the Indian government, Good Manufacturing Practice (GMP) certificate, ISO 22000, and HACCP certificate. These certifications attest to our unwavering dedication to maintaining the highest standards of quality, safety, and consistency across our product range.
What are the serving instructions for Brookies?
Indulging in the rich flavors of Brookieno Brookies is a simple yet delightful experience. Begin by removing them from the freezer and allowing them to thaw at room temperature for approximately one hour. Once thawed, heat the brookie in the microwave for 10-12 seconds to achieve the perfect balance of melt-in-your-mouth chocolate and irresistible chewiness.